Basic Support

R499 / month

Essential support for getting started

Our Basic Support plan provides foundational maintenance and security updates to keep your website running smoothly.

Who Should Choose This?

✓New websites with low traffic
✓Small projects in maintenance phase
✓Budget-conscious startups
✓Websites needing basic updates only

Support Features

  • ✓Monthly Security Patches - Stay protected from vulnerabilities
  • ✓CMS Core Updates - Keep your system current
  • ✓Database Backups - Daily automatic backups
  • ✓Email Support - 24-hour response time
  • ✓Uptime Monitoring
  • ✓Basic Performance Reports

What's Included

Security updates and patches

Core system updates

Daily automated backups

Email-based support

Monthly status reports

Bug fixes for critical issues

Response Time

24 hours

Availability

Business hours (Monday-Friday)

Ready to Get Started?

Choose this support plan to keep your website running smoothly.

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